Terms and Conditions
Effective Date: 11 Apr 2025
Welcome to Afreen! These Terms and Conditions ("Terms") govern your use of our e-commerce website, afreen.com and the purchase of products from our platform. By accessing or using our website, you agree to comply with these Terms.
1. General Terms
You must be at least 18 years old or have parental consent to use this website.
By placing an order, you confirm that all details provided are accurate and complete.
We reserve the right to update, modify, or discontinue services without prior notice.
2. Product Information & Pricing
We strive to provide accurate product descriptions and pricing; however, errors may occur. We reserve the right to correct any errors and cancel orders if necessary.
Prices are displayed in AED and may be subject to taxes and shipping fees.
3. Orders & Payment
Orders are subject to acceptance and availability.
Payment must be completed via our secure payment gateway.
We reserve the right to refuse or cancel any order suspected of fraud or unauthorized activity.
4. Shipping & Delivery
Delivery timelines are estimated and may be affected by external factors beyond our control.
Customers are responsible for providing accurate shipping information.
We are not liable for delays caused by couriers or customs.
5. Returns & Refunds
Returns and refunds are subject to our Return Policy.
Items must be returned in original condition within 3 days of delivery.
Refunds will be processed via the original payment method.
6. User Conduct
You agree not to misuse the website, including but not limited to unauthorized access, spamming, or violating applicable laws.
We may suspend or terminate your account for violations of these Terms.
7. Limitation of Liability
We are not responsible for indirect, incidental, or consequential damages arising from website use or product purchases.
Our total liability is limited to the amount paid for the product in question.
8. Intellectual Property
All content on our website, including logos, images, and text, is our property and may not be used without permission.
9. Governing Law
These Terms are governed by the laws of the United Arab Emirates.
Any disputes shall be resolved in the courts of Dubai.
10. Contact Us
For any questions about these Terms, contact us at:
